NVI School Policies and Procedures

Our Certification Courses are conducted 2 to 3 times a year, based on enrollment.  Our office hours are by appointment only.  Feel free to contact us and get on our mailing list for a schedule of our upcoming classes and events.  The school will be closed in observation of the following Holidays:  New Year’s Day, Martin Luther King Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Nevada Admissions Day, Veteran’s Day, Thanksgiving Week, and Christmas Break.

Students must be at least 18 years of age and able to read, write, and speak English clearly.  There is no overall registration fee to attend a New Vistas International training program.  Each class has specific prerequisites and its corresponding Tuition and Material Fees.  Please refer to our Catalog for the latest information.

Facilities

Safety, comfort, and convenience of our students and instructional staff are our highest concern.  Due to the nature of counseling, a quiet environment with no interruptions is required.  While our business offices are at 750 4th Street, Sparks NV 89431, we utilize various training facilities from time to time based on the size of enrollment within a class.  We normally limit our classes to a maximum of 20 students.  Please refer to the specific Course Offering Letter to determine the exact location of your classes.

Previous Training

New Vistas reserves the right to review all previous training received by a prospective student to determine if they qualify for a particular program.  Please verify that you have proper documentation of any training and or prerequisites needed to attend a program for certification.  Please contact the Registration Office for a previous training review to determine prerequisite acceptability. The Director reserves the right to review and approve or disapprove all previous training as prerequisite.

Proprietary Information

All course information, techniques, or materials, including manuals, textbooks CD’s, MP3’s, videos, and electronic images are the copyrighted property of New Vistas and may not be reproduced in any manner unless expressly authorized in writing.  We appreciate that you will not provide any proprietary information, techniques, or materials to any third party for any reason.  Enrollments may not be shared, sold, or transferred as required by the State of Nevada.

The New Vistas International™ logo, Mastering the Therapeutic Process™, The PAUSE Model of Counseling™, The PAUSE Model of Hypnotherapy™, PAUSE: The Prayer That Needs no Answer™, Allowing the Magic™, and Hypno-Workout™ are trademarks of New Vistas International, LLC.

The fees for each program are published in the New Vistas International Course Catalog.  All students are expected to complete payment for their education before completing the program unless payment arrangements have been made in advance.  Certifications will be awarded after payment in full has been received and after successful completion of all class requirements.

Refund Policy

1. Overall Policy

(a) If New Vistas has substantially failed to furnish the training program agreed upon in the enrollment agreement; we shall refund to a student all the money he has paid.
(b) If a student cancels his enrollment before the start of the training program, New Vistas shall refund to the student all the money he has paid, minus 10 percent of the tuition agreed upon in the enrollment agreement or $100, whichever is less.
(c) That if a student withdraws or is expelled after the start of the training program and before the completion of more than 60 percent of the program, we shall refund to the student a pro-rata amount of the tuition agreed upon in the enrollment agreement, minus 10 percent of the tuition agreed upon in the enrollment agreement or $100, whichever is less.
(d) That if a student withdraws or is expelled by New Vistas after completion of more than 60 percent of the training program, New Vistas is not required to refund the student any money and may charge the student the entire cost of the tuition agreed upon in the enrollment agreement.

2.  Refund Payment

(a) If a refund is owed pursuant to subsection 1, New Vistas shall pay the refund to the person or  entity who paid the tuition within 15 calendar days after the:
(1) Date of cancellation by a student of his enrollment;
(2) Date of termination by the institution of the enrollment of a student;
(3) Last day of an authorized leave of absence if a student fails to return after the period of authorized absence; or
(4) Last day of attendance of a student, whichever is applicable.

3.  Books, MP3 Players, Supplies

Books, MP3 Players, educational supplies, or equipment for individual use are not included in the policy for refund required by subsection 1, and a separate refund must be paid by the institution to the student if those items were not used by the student and returned new.  Disputes must be resolved by the Administrator for refunds required by this subsection on a case-by-case basis.

 4.  For the purposes of this section:

(a) The period of a student’s attendance is measured from the first day of instruction as set forth in the enrollment agreement through the student’s last day of actual attendance, regardless of absences.
(b) The period of time for a training program is the period set forth in the particular program’s published schedule.
(c) Tuition must be calculated using the tuition and fees set forth in the enrollment agreement, and does not include books, MP3 Players, educational supplies, or equipment that is listed separately from the tuition and fees.

Safety

New Vistas considers the emotional, mental, and physical, safety and well-being of its Students and Staff its top priority.  Our courses are unique in that they combine integrated body movement with hypnotherapy.  This process utilizes physical movement to teach body awareness.  We advise that students consult with their doctor before participating in this or any other exercise program.

During all sessions, we ask that you follow the exercise format at your own comfort level.  Modified physical exercises can be offered when needed.  If you feel any discomfort during any session, please bring this to the attention of the Staff immediately.

Please wear loose, comfortable, layered clothing to provide warmth or cooling, as needed.  We usually provide water and snacks; however, we encourage students to bring their own food if desired.  Please advise us in advance of any allergies or health concerns you may have.  New Vistas International is here to assist you in optimizing your health, and therefore does not allow smoking, alcoholic beverages, or non-prescription medication on the premises.

Our certification programs can consist of a combination of Long Distance Learning (at home) and In-Classroom segments.  While there is no specific time limit on the Long Distance Learning portion of the class for non-certification, failure to complete all aspects of the at home portion on a timely basis may impede your progress with the In-Classroom portion.  Further, it may mean that you will have to skip the currently scheduled In-Classroom portion and attend the next offering of the same class.  Professional certification can only be awarded to students who successfully meet all class requirements on a timely basis.  Each student’s progress will be reviewed on a case-by-case basis.

Attendance

During the In-Classroom portion of the programs, attendance is very critical.  All required hours must be completed for Certification; otherwise, an Audit will be awarded instead of Certification.  If you arrive more than 15 minutes late to any class, you will have to make-up the training time.  Make sure you log into the class roster managed by the Registrar upon arriving and before leaving.

Make-Up Classes

We understand that sometimes circumstances require a change to our schedules.  If you wish to postpone a course or extend your studies past the expiration date, we will do everything we can to assist you, while staying within the guidelines set down by the state of Nevada.

Since the majority of therapeutic work is conducted in-person, attendance during the In-Classroom portion of the programs is very critical.  For instance, each professional certification given by the American Council of Hypnotist Examiners requires that the student complete 100 hours of Instruction by a certified School such as New Vistas International.  Other professional certifications and CEU’s also have a defined number of training hours that must be observed for certification or credential success.

From time-to-time, we will arrange make-up classes and exercises on an individual basis to assist the student in completing the required hours for a specific program or retaking an examination.  There may be an additional fee for make-up classes to cover reasonable expenses of conducting the additional class, and the student will be advised in advance of any such fees.  If the student misses a significant amount of training time, typically 10% or more of the overall hours required, the Instructional Staff may determine that the Student will need to take the same portion of the class in the next offering, and will change their graduation status to Audit or Self-Mastery until the time is properly made-up.

The following is a list of conduct that will be considered undesirable or unsatisfactory:

• Absenteeism/Tardiness
• Disruption of classroom activities, either Practicum or Lecture
• Unwillingness or refusal to participate in classroom activities, either Practicum or Lecture
• Failing to observe the guidelines of the New Vistas Enrollment Agreement
• Lack of respect for fellow Students, Staff, or Facilities
• Lack of confidentiality
• Bringing or using alcohol or drugs during class

The conduct referenced above may result in the following:

• Private conference with Instructor
• Written Warning
• Dismissal from course of study

Each level of Mastering The Therapeutic Process™ consists of a minimum of 100 hours of instruction that students must complete, and each Level has key Objectives that must be fulfilled for the successful awarding of the appropriate Professional Certification.  With the exception of Level 1, each Level has prerequisites that must be observed for certification.  All students are required to have an NVI approved MP3 player, and remote students must have access to a Broadband connected PC with Audio Headsets.

The Classroom and Internet Webinar segments include Lecture, PowerPoint, Handouts, Demonstrations, Trancework, and Interactive participation as both Client and Counselor.  New Vistas will provide each student with an MP3 Player loaded with the appropriate audio required for the class.  Students will need access to a Broadband Internet connected PC with audio for the online Webinar based training classes.  All students will need to login to the NVI Student Portal to access online content of Video, Word and PDF Documents, as well as the Student Community Chatroom.

MP3 players are a core tool used in all Mastering the Therapeutic Process™ classes, and must be available for use during every class, remote and in-person.  The student will additionally be provided one set of high-quality earphones for their personal use.  Both the NVI MP3 player and earphones have been specifically selected for our training purposes, and cannot be substituted without authorization.

Once issued, the student will need to bring them to every class.  NVI MP3 players can be checked out for in-person classes at no charge, but must be returned at the end of class, or purchased by the student.  The student is responsible for the condition of the MP3 player and Earbuds.  Students will be charged full price for broken or lost MP3 players or earphones.

New Vistas will provide each student with an update to their already purchased NVI MP3 Player with all material needed for remote training (first 40 hours). The student will need access to a Broadband Internet connected PC with audio to properly access the Student Training Area of the NVI Website.

For more information, please download our Course Catalog.